Terms & Conditions — je778 Bangladesh

1 General Terms and Acceptance

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and je778 ("the Platform", "we", "us", "our") governing your access to and use of the je778 website located at https://je778.net and all associated services, games, wagering facilities, and promotional offerings made available through the platform.

By completing the account registration process, by making a deposit, or by placing any wager on the je778 platform, you acknowledge that you have read these Terms in their entirety, that you understand their content, and that you agree to be legally bound by them. If you do not agree with any provision of these Terms, you must not register an account or use any service provided by je778.

These Terms are to be read in conjunction with the je778 Privacy Policy, the Responsible Gaming Policy, and any additional promotional terms published on the platform from time to time. In the event of any conflict between these Terms and promotional terms, these Terms shall prevail unless the promotional terms expressly state otherwise.

1.1 Platform Purpose

je778 is an online entertainment platform offering casino games, live dealer tables, sports betting (with particular focus on cricket markets relevant to Bangladesh), crash games, and promotional services to adult players located in Bangladesh. The platform is intended solely for personal, non-commercial entertainment use by eligible individuals.

1.2 Contact Information

All correspondence regarding these Terms, account queries, and support requests should be directed to the je778 customer support team. The official support email address is [email protected]. Support is available in English, 24 hours a day, 7 days a week, including Bangladesh public holidays.

2 Eligibility and Age Restriction

To be eligible to register and maintain an active account on je778, you must satisfy all of the following conditions at the time of registration and on a continuous basis throughout your use of the platform:

• You are at least 18 years of age.
• You are a natural person, not a corporation, trust, partnership, or other legal entity.
• You are accessing the platform on your own behalf, not as an agent or representative of another person.
• You are not a resident of any jurisdiction in which participation in online gambling is prohibited under applicable law.
• You have not previously been self-excluded from je778 or had your account permanently closed for a breach of these Terms.
• You are acting with funds that are legitimately yours and are not derived from any illegal source.

2.1 Age Verification

je778 applies age and identity verification checks during the account registration process and prior to processing any withdrawal. You may be required to provide one or more of the following documents to confirm that you meet the minimum age requirement and that the identity provided at registration is accurate:

• A valid national identity card (NID) issued by the Bangladesh Election Commission
• A valid Bangladeshi passport
• A valid driver's licence issued by the Bangladesh Road Transport Authority (BRTA)
• Additional supporting documents as reasonably requested by the je778 compliance team

je778 reserves the right to suspend withdrawal privileges and restrict account access until satisfactory age and identity verification has been completed. Providing false, forged, or misleading documentation constitutes a material breach of these Terms and will result in immediate permanent account closure and forfeiture of any balance held at the time of closure.

2.2 Geographic Eligibility

je778 is designed for and marketed to adult players in Bangladesh. By registering, you represent and warrant that you are accessing the platform from a location in which online gaming is not prohibited under the laws applicable to you personally. It is your responsibility to determine your own legal position before registering and using the platform.

3 Account Registration and Security

To access the full range of je778 services, you must create a registered account. The registration process requires you to provide accurate, complete, and current personal information including your full legal name, date of birth, email address, and a valid Bangladeshi mobile number. You must keep this information current throughout your use of the platform.

3.1 One Account Rule

Each individual player is permitted to hold exactly one active account on je778 at any given time. Creating or operating more than one account — whether using different names, email addresses, payment methods, or device identifiers — constitutes a material breach of these Terms. je778 employs automated and manual detection methods to identify duplicate accounts. Where duplicate accounts are identified, je778 reserves the right to:

• Merge all identified accounts into a single account;
• Void and cancel any bonuses or promotional winnings accrued across duplicate accounts;
• Permanently close all duplicate accounts and restrict the player from future registration;
• Withhold any balance held across duplicate accounts pending investigation.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. je778 strongly recommends enabling two-factor authentication (2FA) on your account, which is available at no additional cost. You must not share your login credentials with any other person.

je778 will not be held liable for any losses resulting from unauthorised access to your account arising from your failure to maintain the security of your credentials. If you suspect that your account has been accessed without your authorisation, you must notify je778 immediately at [email protected].

3.3 Account Information Accuracy

All personal details provided during registration and throughout the account lifecycle must be accurate and truthful. Providing false information — including a false name, false date of birth, or a mobile number that does not belong to you — constitutes a breach of these Terms and may result in account closure and forfeiture of funds. je778 is not responsible for failed transactions or communication failures arising from inaccurate account information.

4 Deposits, Withdrawals and Payments

All financial transactions on je778 are conducted in Bangladeshi Taka (BDT). je778 supports the following payment methods for deposits and withdrawals: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), City Bank, BRAC Bank, Islami Bank, and Sonali Bank. The availability of specific payment methods may vary based on operational factors. je778 does not charge platform fees on standard deposits or withdrawals, though your payment provider may apply their own transaction charges.

4.1 Deposits

The minimum deposit on je778 is ৳200. Deposits made via bKash, Nagad, and Rocket are typically credited to your je778 account within 60 seconds of a confirmed transaction. Bank transfer deposits may take longer depending on the processing times of the relevant institution. je778 does not accept deposits from third parties — the payment account used for deposit must belong to the registered account holder.

4.2 Withdrawals

Withdrawals may only be made to a payment account that has been verified as belonging to the registered account holder. The minimum withdrawal amount is ৳500. Withdrawals are processed after KYC verification has been completed. Standard withdrawal requests to verified bKash and Nagad accounts are typically processed within 30 minutes during business hours. Bank transfer withdrawals may take 1–3 business days.

je778 reserves the right to request additional verification documentation before processing a withdrawal, particularly for large amounts or where account activity suggests irregular patterns. Withdrawal requests that cannot be verified within a reasonable timeframe may be declined and the funds returned to the player's account balance.

4.3 Anti-Money Laundering

je778 is committed to preventing money laundering and the financing of unlawful activities through the platform. je778 applies transaction monitoring and may report suspicious account activity to appropriate authorities where required. Players must not use je778 as a mechanism to transfer, convert, or conceal funds of unlawful origin. Accounts found to be engaged in any form of money laundering activity will be permanently closed and all associated funds will be frozen and reported.

5 Bonuses and Promotions

je778 offers a range of bonuses and promotional incentives to new and returning players, including but not limited to welcome bonuses, reload bonuses, cashback offers, free spins, and seasonal promotions tied to cricket events, Pohela Boishakh, Eid, and other occasions relevant to Bangladesh. All bonuses are subject to the specific terms published alongside each promotion and to the general bonus terms set out in this section.

5.1 Welcome Bonus

New players who make their first deposit on je778 are eligible for a 100% welcome bonus up to ৳20,000. To qualify, the player must have completed account registration, deposited a minimum of ৳200, and not previously held a je778 account. The welcome bonus is available once per eligible player and once per household, device, or IP address.

5.2 Wagering Requirements

All bonuses awarded on je778 are subject to wagering requirements before the bonus amount or any winnings derived from the bonus may be withdrawn as real-money funds. The specific wagering multiplier applicable to each bonus is stated in the individual promotion terms. Players must complete wagering requirements within the validity period specified for the bonus. Uncompleted bonuses expire automatically at the end of their validity period and are removed from the player's account balance.

5.3 Bonus Abuse

je778 maintains a strict policy against bonus abuse. The following actions constitute bonus abuse and will result in the voiding of bonus funds and associated winnings, and may result in account closure:

• Creating multiple accounts to claim the same bonus more than once;
• Using a bonus in a manner that exploits a mathematical advantage not consistent with normal gameplay;
• Coordinating with other players to collectively exploit a promotional offer;
• Placing wagers that are excluded from bonus wagering contribution to deplete requirements artificially;
• Requesting a withdrawal of bonus funds before wagering requirements have been met.

6 User Obligations and Prohibited Conduct

By using je778, you agree to use the platform solely for lawful personal entertainment purposes and in accordance with these Terms. You accept personal responsibility for ensuring that your use of the platform complies with all laws, regulations, and rules applicable to you in your jurisdiction.

6.1 Prohibited Actions

The following actions are strictly prohibited on je778 and will result in immediate account suspension or permanent closure, forfeiture of balances, and where applicable, reporting to relevant authorities:

• Registering if you are under 18 years of age or otherwise ineligible under these Terms;
• Providing false or misleading information during registration or at any subsequent point;
• Allowing any other person to access or use your account;
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform;
• Exploiting bugs, errors, or technical malfunctions in games or the platform to gain an unfair advantage;
• Engaging in any form of fraud, collusion, or match-fixing in relation to sports betting markets;
• Depositing funds derived from criminal activity;
• Attempting to circumvent self-exclusion measures by registering a new account;
• Using the platform in any manner that could damage, disable, overburden, or impair its infrastructure.

6.2 Responsible Use

je778 encourages all players to set personal limits on their gambling activity. You are encouraged to use the deposit limit, session time reminder, and cooling-off features available in your account settings. If you feel that gambling is becoming a problem, you are strongly encouraged to contact the support team at [email protected] or visit the Responsible Gaming page for guidance and self-exclusion options.

7 Game Rules and Fairness

All games available on je778 — including slots, live casino table games, crash games, and sports betting — are governed by the individual game rules published by the respective game provider or je778 sportsbook. By participating in any game, you confirm that you understand and accept the rules applicable to that game. In the event of a dispute regarding game outcome or rules, the decision of je778 (or, in the case of third-party studio games, the ruling of the relevant game provider) shall be final.

7.1 Random Number Generation

All non-live casino games on je778 use certified random number generation (RNG) technology provided by the respective game studios, including Pragmatic Play, NetEnt, Microgaming, and Spribe. je778 does not modify or influence game outcomes. RTP (Return to Player) percentages for slot and casino titles are set by the game providers and are consistent with their globally published rates.

7.2 Live Dealer Games

Live dealer games are streamed from professional studio environments operated by Evolution Gaming and Ezugi. These studios operate under their own regulatory frameworks and are responsible for the conduct and fairness of their live dealer tables. je778 does not control the physical conduct of live dealer games and is not responsible for technical interruptions to the live stream caused by the studio provider's infrastructure.

7.3 Sports Betting

Sports betting markets on je778 — covering BPL, IPL, T20 World Cup, ICC tournaments, FIFA international football, kabaddi, and other sports — are subject to the je778 sportsbook rules. Bets accepted in error (e.g., due to a manifest odds error) may be voided. je778 reserves the right to void, suspend, or delay the settlement of markets where the integrity of an event is under investigation, or where a match has been postponed, abandoned, or disrupted beyond the thresholds specified in the applicable sportsbook rules.

7.4 Technical Malfunctions

In the event of a technical malfunction during a game session, je778 will make reasonable efforts to resolve the issue and credit any undisputed winnings to the player's account. Where a malfunction renders a game outcome void or indeterminate, the relevant bets or spins will be voided and the wagered amounts returned to the player's account balance. Void bets do not contribute to bonus wagering requirements.

8 Account Suspension and Closure

je778 reserves the right to suspend or permanently close any player account at its sole discretion, with or without prior notice, where it has reasonable grounds to believe that any of the following circumstances apply:

• The player has breached any provision of these Terms;
• The player has provided false, inaccurate, or misleading information;
• The player is under 18 years of age;
• The account has been used in connection with fraudulent, money-laundering, or other unlawful activity;
• A chargeback or payment reversal has been initiated by the player or their payment provider;
• The account is subject to a court order, law enforcement request, or regulatory directive;
• The player has registered a duplicate account;
• Continued operation of the account poses a risk to the welfare of the player or to the integrity of the platform.

8.1 Voluntary Account Closure

You may request closure of your je778 account at any time by contacting the support team at [email protected]. Upon voluntary closure, any remaining real-money balance (after deducting any outstanding bonus amounts that have not met wagering requirements) will be returned to your verified payment method within 5 business days.

8.2 Inactive Accounts

An account that has had no login activity for a period of 12 consecutive months will be classified as inactive. je778 will notify the account holder at the registered email address before an inactive account fee is applied. An administrative fee of ৳100 per month may be deducted from the dormant account balance to cover maintenance costs, provided that the balance does not fall below zero. If the balance reaches zero, no further fees will be applied and the account will be archived.

9 Limitation of Liability

je778 provides its platform and services on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, je778 makes no representations or warranties of any kind, express or implied, regarding the uninterrupted availability, accuracy, or fitness for purpose of the platform or any game or service made available through it.

9.1 Exclusions

je778 shall not be liable for any of the following, whether arising in contract, tort, or otherwise:

• Loss of profits, revenue, or anticipated winnings;
• Loss arising from platform downtime, technical malfunction, or internet connectivity issues beyond je778's reasonable control;
• Loss or corruption of data;
• Losses arising from the actions of third-party game providers or payment processing partners;
• Indirect, incidental, special, or consequential losses of any kind.

9.2 Maximum Liability

In all cases where je778 is found to be liable to you, the maximum aggregate liability of je778 to you in respect of any single incident or series of related incidents shall not exceed the total amount deposited by you on je778 in the 30-day period immediately preceding the incident giving rise to the claim.

10 Amendments and Governing Law

je778 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, je778 will publish a notice on the platform and, where practicable, send a notification to the registered email address on file for each active account. The "Last Updated" date at the top of this document will be revised to reflect the date of the most recent amendment.

Your continued use of the je778 platform following the publication of any amended Terms constitutes your binding acceptance of the revised Terms. If you do not accept the amended Terms, you must discontinue use of the platform and may request account closure in accordance with Section 8.1 of these Terms.

10.1 Severability

If any provision of these Terms is found by a competent authority to be invalid, unlawful, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it valid, lawful, and enforceable. If such modification is not possible, the relevant provision shall be deemed severed from these Terms. The validity and enforceability of the remaining provisions shall not be affected.

10.2 Entire Agreement

These Terms, together with the je778 Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and je778 with respect to your use of the platform and supersede all prior communications, representations, or agreements, whether written or oral, relating to the same subject matter.

10.3 Language

These Terms are drafted in English. English is the controlling language for all interpretive purposes. Any communication between you and je778 regarding these Terms shall be conducted in English.